Travel Assistant (Car Dispatcher)
Company introduction: Our client is a leading, global management consulting firm. They integrate their know-how in functional areas with their deep industry knowledge – on a global scale. To support client service, they’re organized into industry and functional practices. They practice develop business knowledge and insights that create a critical mass of expertise to provide superior client service.
Job Description:
Report To:TravelManager
1.Handle all ground transportation requests in our Shanghai office
2.Directly contact drivers to assign their duties and supervise their performance
3.Reserve cars from appointed vendors when necessary
4.Accurately record car reservation and assignment information into database and update timely should there be any changes
5.Coordinate and solve unexpected situation during car ordering and service process
6.Provide support in car billing, driver evaluation and service complaint handling etc.
Job Requirements:
1.At least 1 year working experience in a similar position in MNCs or car rental companies
2.Familiar with car booking, reservation and service process and system
3.Fluent in written and spoken English, CET 4 at least
4.Excellent communication skill and great customer service attitude
5.Committed and flexible, and have the ability to work under pressure
6.Highly attentive to detail with a sharp eye for consistency
* Please send us your complete resume (both in Chinese and in English) to:
‘topjob_mn127sh#dacare.com'(Please replace “#” with “@”)
* In the email subject MUST you plus the position name £¨in either En or Ch £©