Customer Service Officer (mkt240sz)
Job Title: Customer Service Officer
Job Description:
Company introduction: With over 60 years development, our client is in a leading position today in Sweden and the export market is developing positively. By focusing on design, function, flexibility and energy-saving solutions, they are creating the light fittings and luminaries of the future. It has approximately 1 200 employees, including more than a hundred people working in its foreign sales companies.
Its business concept is to develop; manufacture and market qualified lighting systems for the respective business area. The goal is to offer products combining state-of-the-art technology and lighting know-how and deliveries from our own customer order-steered production. Now?they are looking for talents to join there company in China.
Report To: Customer Service Manager
Location: ____ Suzhou______________________________
Requirements:
1. Take care of incoming orders and planning in our business system;
2. Give our customers notice of delivery;
3. Follow up and put in forecast from customers;
4. Follow up orders from start of work orders to shipment from the factory;
5. Follow up and help the manager with others, so the department can give our customers that support they want;
6. Follow up customers claims;
7. Report to Customer Service manager.
Responsibilities:
1. University degree;
2. Excellent English in reading, writing, speaking and listening;
3. Good Microsoft computer skills, like Excel, Word, PowerPoint;
4. Working experience with business system is preferred, like Scala, SAP etc.
* Please send us your complete resume (both in Chinese and in English to: ‘topjob_mkt240sz@dacare.com'(Please replace “#” with “@”)
* In the email subject MUST you plus the position name ?in either En or Ch ?