Chief – Group Leader, Shanghai Branch (3PL Company)
Job Description:
Company introduction: Our Client is one of the world¡¯s 500 fortune 3PL company, and is recognized as leading logistics provider, serving customers all over the globe. It offers customized and integrated solutions for: supply chain management, warehousing and distribution, landside services, ocean freight and airfreight and has more than 200 offices in more than 90 countries.
Report To: Team Leader
Location: Shanghai
Responsibilities:
Purpose & general responsibilities of the position:
1.Ultimately responsible for the service level to all clients within the Customer Service team
2.Act as the single point of entry for the Team Leader on all matters related to the clients
3.Manage the team members to optimize the operation
4.Help the Team Leader to analyze the team P&L and ensure its correctness
5.Responsible of delivering the VAS targets set for the team and assist the Team Leader to achieve the team¡¯s VAS target by developing and execute an action plan.
6.Be responsible for new clients¡¯ implementation and ensure a successful landing and smooth transfer to future client owning teams.
7.Actively manage the financial outstandings and follow up with the team members to ensure all financial procedures are adhered to.
8.Be the first touch point for client visit and present clients with professional introduction about our company and operation.
Specific requirements for the position:
1.Good general understanding and experience Logistics operations.
2.Minimum 4 year¡¯s working experience in logistics field, and with more than 2 year¡¯s in management field;
3.Fluent spoken and written English as well as Mandarin.
4.Open and positive personality with good communication skills.
5.People management skills (6-8 people)
6.Financial insight and understanding.
7.Thrive on constant changes in a fast moving dynamic international environment.
* Please send us your complete resume (both in Chinese and in English) to:
‘topjob_eo090sh#dacare.com'(Please replace “#” with “@”)