College graduates pursue ‘China dream’

While most Chinese college graduates were vying for posts in the civil service, four young men chose to build their “China dream” by starting a business, a source of encouragement for many of the country’s netizens.

Tan Longchao, Ma Nan, Chen Zhe and Tang Ming opened a shop that sells native products at the end of 2011, after graduating from Beifang University of Nationalities in northwest China’s Ningxia Hui autonomous region.

The sales volume of their store, “Dream Sweet”, reached 1 million yuan ($160,000) last year. As a shop and a distributor they have signed contracts with more than 20 other companies, and become the general agent for nearby provinces.

The success story has led to wide discussions on the Internet.

During the college graduation and recruitment period, some young Chinese have been inspired to pursue their dreams.

This is in contrast to the news that up to 2,900 undergraduates and 29 postgraduates applied to be sanitation workers in Harbin, Northeast China’s Heilongjiang province.

“After hearing about the Harbin story, I felt disappointed for the younger generation of our country. The four young men from Ningxia offer hope and I believe many youngsters will be inspired.” said a netizen named “Xiaobudian”.

On his blog, “Xiaodong” said, “I was hesitating about starting my own business but I know I will be halfway to success if I am brave enough to follow my dream.”

Just like other college graduates, Tan and his business partners were expected, by family and friends, to become public servants, which could have ensured them a stable life.

“My family was confused and disagreed with me when I first wanted to start the business,” said Tan, “they said I was wasting my time and tried to persuade me to apply for village official roles.”

According to Tan, all four got permission from their families to continue the business by showing them the sales volume in the first month, 30,000 yuan ($4,827).

The partners invested all the money they earned last year to develop the business.

“Earning money and finding a stable job should not be seen as a symbol of growing up. For us, doing something that we are passionate about is the way to become more mature. We are satisfied that we didn’t lose any money in the first year, and we have gained experience in marketing and running the business.” Tan said.

According to Ma Nan, the sales target for this year is 3 million yuan ($483,000). “Whether our business is successful or not, we have learned something and grown up during the process. That was the original intention of starting the business.” Ma said.

According to statistics, the number of civil servant applicants surpassed one million each year since 2009. The number is expected to top 1.56 million this year. Some web users expressed concern with this.

A netizen named “Lixiaoguan” wrote, “With so many young people giving up their dreams and potential, who will realize the ‘China dream’?”

Liu Xiaocheng, a teacher from the school of journalism and communication of Lanzhou University said, “Starting a business is not the only way to realize a dream, but seeking a stable life is definitely not a favorable trend.”

He added, “Increasing the fairness of the social welfare system and providing a more flexible policy of becoming a civil servant will be great encouragement for young people to pursue their own dreams.”

Civil Aid Service recruitment drive to run until February 4

Hong Kong (HKSAR) – The Civil Aid Service (CAS) invites people who are interested in serving the community and undertaking various emergency duties to apply to join the service. The recruitment drive will end on February 4.

The CAS is a government auxiliary emergency service established under the Civil Aid Service Ordinance. The primary duty of the CAS is to provide civil support services during emergencies.

The CAS works closely with other full-time disciplinary forces in undertaking a wide range of emergency duties during natural disasters such as typhoons, floods and landslips, rescuing hikers in distress and fighting hill fires.

CAS members are also deployed for crowd management duties at major public functions and patrolling in country parks and hiking trails.

Members may be required to perform cadet management and youth training duties if they are deployed to the CAS Cadet Corps.

Hong Kong Special Administrative Region permanent residents aged 16 or above, who speak fluent Cantonese and read Chinese, are welcome to apply to enrol. Applicants under the age of 18 should include their parent or guardian’s written consent in their applications.

Recruit selection procedures will include a functional and fitness test, a written test on use of Chinese and English, an interview and a medical examination. Completed enrolment forms should reach the Records Office, 4/F, CAS Headquarters, 8 To Wah Road, Yau Ma Tei, Kowloon, on or before February 4.

The enrolment form ¡]CAS 17 (Rev 1/2012)¡^ can be downloaded from the CAS website (www.cas.gov.hk) or obtained at the reception counter, G/F, CAS Headquarters.

For enquiries, please send email to casenq@cas.gov.hk or call 3651 9383 or 3651 9375.

Source: HKSAR Government

China pollution makes recruiter’s job more difficult

Air pollution in China is driving away foreign talent from some key cities, including the capital city of Beijing, and making it harder for multinational firms to persuade their employees to relocate there, hiring managers said.

“They are not familiar with the place and the country, so the heavy pollution is an important factor for them to consider,” said a senior executive at Antal International Germany in an e-mail interview. Antal International is a global recruitment firm working with multinational companies. The services offered by its German office includes recruiting foreign executives to work in China for large carmakers such as BMW, Audi and Volkswagen.

“Air pollution is becoming a real issue among expats working with Audi and BMW. A senior lawyer has asked to be transferred out of the area very recently,” said Richard Adam, a managing partner at Antal International Germany who regularly hires western talents to work in Asia.

The difficulty of finding people to fill in positions in Chinese cities, on a scale of 1 to 10, was rated as 6, by Adam.

And while there seems to be few concerns expressed when it come recruiting westerners to the Shanghai, China’s financial hub, 60 per cent of those negotiating the possibility of working in Beijing and other Chinese industrial cities mentioned air pollution or health issues as a one of their top concerns, according to Adam.

“Life balance and health is getting more important and people take environmental issues into consideration. Nobody is going to ruin his or her health when there are job alternatives under better conditions. When people can choose, they take what is good for them, and money cannot compensate for health,” he said.

Sending someone from a “better” place to a less attractive one with a lower quality of life does not necessarily mean the person will get monetary compensation as the cost of living might be cheaper, said Adam. Yet after what happened to Beijing recently, the situation “might change”, he added.

On Saturday, a Beijing air pollution index measuring particulate matter with a diameter of 2.5 micrometres (PM2.5) hit levels as high as 400 in some areas of the city. A level above 300 is considered hazardous, while the World Health Organisation recommends a daily level of no more than 25.

Foreigners who work in “obviously polluted areas” could expect to be paid 5 to 12 per cent more than those working in a comparable position in places with a better environment, Adam said.

While international firms may have to pay more to attract foreigners to locate in China, Chinese candidates, however, said pollution and environmental issues were not a key concern when relocating to Beijing from other inland cities.

The opportunities, salary level, and exciting working environment of a first-tier city usually outweigh the inconvenience of poor air quality for Chinese employees, according to Antal International China.

The Judge Group Partners With the Shanghai Government to Co-Launch IT Services Exchange Program

The Judge Group and the Shanghai Information Service Outsourcing Development Center, an affiliate branch of the Shanghai municipal government, have co-launched the U.S.-China IT Services Exchange Program 2013 to help U.S. and Chinese businesses exchange supply and demand information and promote partnership in both markets.

U.S. and Chinese companies seeking to conduct business in both countries and with demonstrated interest in overseas IT and Business Process Outsourcing will have the opportunity to build mutually beneficial relationships.

Judge and the iISO will host events for participating companies to explore potential partnerships. Events will be held in Shanghai in April, June and October and in select U.S. cities in November. Judge will select the participating U.S. companies and facilitate the U.S.-based events. The iISO will reimburse participating companies for their travel expenses and facilitate travel and accommodations in China.

“Judge has been conducting business in China since 2008, and we have been very successful in building a relationship with the Shanghai government,” said Martin E. Judge, Jr., CEO and founder of The Judge Group. “We are very proud to have been selected to be their exclusive partner for this program. It’s truly a privilege for us to have the opportunity to help other companies establish partnerships abroad.”

For more information about participating in the U.S.-China Services Exchange Program, contact Eric Qiu at (+1) 571-230-2911 (U.S.), (+86) 135-0178-2375 (China), or eqiu@judge.com.

About Shanghai and the Yangtze Delta Metropolitan Area:

Shanghai, a megacity of 20 million, is located at the tip of the Yangtze River Delta Metropolitan Area in eastern China. It is one of the most modern and business-friendly Chinese cities to U.S. investors and has been home to over 3,500 U.S.-invested businesses. Yangtze River Delta Metropolitan Area, with a total population of 150 million living in Shanghai and a cluster of tier-2 and tier-3 cities about an hour away, is one of the most prosperous regions in China.

About The Judge Group:

The Judge Group, established in 1970, is a global leader in professional services that provides technology consulting, staffing solutions, corporate training and human capital management. Our solutions are delivered through an annual workforce of 4,500 professionals and a network of locations across the United States, Canada and Asia. If you would like to learn more about The Judge Group, visit www.judge.com or call toll free (800) 650-0035.

The Judge Group was recently ranked the 17th Largest Information Technology Staffing Firm in the U.S. by Staffing Industry Analysts.

The Judge Group logo is available at http://www.globenewswire.com/newsroom/prs/?pkgid=14430

Chinese companies want more staff

China tops any other Asia-Pacific market in its number of companies that plan to hire more employees, a report says.

Nearly 56 percent of organizations interviewed for a report by the global human resources company Hudson, said they plan to increase the number of permanent staff in the first quarter of 2013.

The enthusiasm to hire comes amid the recovery in the growth of the Chinese economy and an increasing number of multinationals moving their regional headquarters to China, said Lily Bi, general manager of Hudson Shanghai.

The salaries offered to talented workers will also increase, Bi said.

“International giants and local companies are attaching more importance to research and development work. Therefore, talented professionals have plenty of opportunities, especially in the pharmaceutical and automotive industries,” said Bi, stressing that higher salaries offered to sought-after workers is another trend taking shape in the Chinese job market.

Multinational companies moving their headquarters to China, Shanghai especially, have also helped to create more jobs.

According to statistics provided by the Shanghai Municipal Commission of Commerce, as of September 2012, around 60 multinational companies had Asia-Pacific or Asian headquarters in Shanghai.

The pharmaceutical and biologics company AstraZeneca moved its Asia-Pacific headquarters from Singapore to Shanghai in June. McDonald’s and Ikea have also moved their Asia-Pacific headquarters to Shanghai.

Although its economic growth slowed in 2012, China is still the second-largest economy in the world. The central government forecast that the country’s GDP will grow by 7.5 percent in 2013 and its unemployment rate will remain stable at around 4 percent.

China is now the world’s fastest-growing automobile market and skilled professionals are needed to sustain expansion, particularly in smaller cities. Salary packages are becoming more streamlined and bonuses are down, but candidates are ambitious and looking for increments of up to 25 to 30 percent to switch roles, the report said.

Guo Yating, 32, with three years of experience as an automotive research and development engineer, moved to AVL, an Austrian-based automotive consulting firm, in December with a 50 percent salary increase and a 10-day extension of annual leave to 15 days.

“Frankly speaking, the chances were far scarcer in 2011 and 2012 when the economy, especially the manufacturing industry, was pretty lousy. It was quite difficult for fresh graduates to get a job. But on the contrary, R&D engineers with experience have been receiving more enquires from headhunters in the previous two years,” Guo said.

Bi from Hudson said salary increases will also be offered to people working in newly opened positions, even though they are in older sectors such as the advertising industry.

“Employees with expertise in digital and new media, e-commerce and social media may receive increments of up to 20 percent,” she said.

Li Daifei, 28, a project manager at a Shanghai-based advertisement agency, was offered her current job at the end of 2012, which saw her salary rise by 40 percent. Her experience with digital media helped her make the switch.

Chinese women protest ‘men only’ recruitment

SHANGHAI–A group of women, including college students, in eight cities across the country, accused companies of gender discrimination in their hiring practices, flooding government organizations with letters of protest on Dec. 26.

The letters called for equal treatment of men and women in company hiring practices.

The joint action followed a protest by university students in November against intrusive gynecological tests as part of the application process for China’s civil service.

The latest letter-writing campaign started in April after Zheng Churan, then a university student in Guangzhou, sent letters to 500 companies requesting equal treatment for male and female applicants but received only one response.

Zheng graduated from university in June, but she did not stop her campaign.

Enraged at the fact that some companies turn women applicants away at the door, she went on Weibo, China’s microblog website similar to Twitter, and called for action to be taken.

“It is unfair to be deprived of an opportunity to apply, simply because you are a woman,” she said.

About 20 students from across the country sent about 550 letters addressed to government organizations in charge of social security and labor inspection.

The letters demanded the government penalize some 270 companies, which said in online recruitment sites, “only men are eligible to apply.”

Chinese laws prohibit companies from rejecting job applicants on the basis of gender.

The Cost of Doing Business With China

By Carl Bialik

My print column this week examines the effect on U.S. jobs of the trade deficit with China. Does the massive imbalance between imports and exports cost the U.S. millions of jobs?

A frequently cited report says it has. Dozens of members of Congress signed a letter last month citing the report from the Economic Policy Institute, a Washington-based think tank, that found trade with China has cost the U.S. 2.4 million jobs.

However, some economists and China analysts point out several potential problems with the estimate, including that several countries have run up trade deficits during boom times as they invested in growth — including the U.S., where there has been essentially no correlation between unemployment and trade deficits, overall and with China. The numbers move seemingly in random ways compared to each other.

“By the logic of their argument, any country that runs a trade deficit should experience perpetual loss of jobs and wages, and any country that runs a surplus should experience perpetual gains in jobs and wages,” Arthur Kroeber, head of China research for the economic-research company GaveKal Dragonomics, wrote in an email. “Yet many developing countries run consistent current account deficits (for example South Korea during much of the 1970s and ’80s) and still experience high job and wage growth, while other countries run persistent surpluses yet have stagnant employment and wage growth (e.g. Germany and Japan).”

“Vigorous job creation and larger trade deficits are both hallmarks of strong economic growth,” said John Murphy, vice president of international affairs at the U.S. Chamber of Commerce, who has written critically about the EPI report. Scott Kennedy, a political scientist at Indiana University, said of the claims about China costing U.S. jobs, “China is just a scapegoat.”

Robert Scott, the senior international economist at EPI who produced the numbers, defends the study, pointing out that many factors contribute to economic growth rates, and it is possible for the same factor to drive down both the trade deficit and employment — such as the recession that ended last year in the U.S. That doesn’t mean that a trade deficit causes higher employment. Scott also notes that other studies, like his, have assumed that every dollar of a trade deficit displaces domestic production.

Scott Paul, executive director of the Alliance for American Manufacturing, which has posted Scott’s findings in an interactive map, said the assumption about displacement of domestic manufacturing is sensible. “There is an extraordinary amount of competition between U.S. production and Chinese production,” Paul said. “A lot of people like to assume that China is making things we don’t make here. That may be true in some areas, but it is not in others.”

Susan Houseman, a senior economist at the W.E. Upjohn Institute for Employment Research in Kalamazoo, Mich., said that Scott’s calculations make more sense than the claim occasionally made in U.S. economic circles — and, recently, by the White House — that increased productivity has backfired on U.S. manufacturing workers. Houseman has found that much of the supposed productivity gain can be chalked up to offshoring of some processes, meaning it was an artificial gain: If production is divided by U.S. workers, but others do some of the producing, U.S. workers would seem to be gaining productivity they really aren’t.

Houseman sees indirect signs that trade deficits may be driving down employment: “Job losses in manufacturing are almost perfectly correlated with growth in import penetration,” Houseman said. “It’s really very striking.”

Ray Fair, an economist at Yale University, prefers using his multicountry econometric model to estimate the potential effect of China’s allowing its currency to appreciate — which, he found earlier this year, would be negligible in terms of U.S. employment. “This is a complicated question, where one needs a complete multicountry model to analyze,” Fair said. He added, of his model, “It’s been extensively tested.” Of his finding, Fair added, “The trade deficit is ‘affected by many things, and it is not sensible to relate, say, the U.S. deficit with China to U.S. employment,’ Fair said.

Paul Krugman, an economist at Princeton University and columnist for the New York Times, wrote on his Times blog last year that his back-of-the-envelope calculation concludes China’s “artificial” trade surplus is costing 1.4 million jobs in the U.S. “If China were to end or reduce that artificial trade surplus, the extra demand would find its way to the advanced countries through a variety of channels, most of them not captured by the Fair model,” Krugman wrote in a statement provided by a New York Times spokeswoman.

Scott and Krugman criticize the assumptions Fair fed into his model. “In my view, there is no evidence that the effects of renminbi revaluation on prices, wealth, real wages or interest rates [in the U.S.] will be significant,” Scott said.

Krugman added, “When I looked at Ray Fair’s estimates, my conclusion was that he was running an exercise that didn’t at all correspond to the current situation.” For instance, Krugman points out that the Fed is running up against the so-called zero lower bound that may keep it from raising interest rates in response to a Chinese currency revaluation.

One thing all three of these methods have in common is that they all seek to describe the relationship between trade and jobs rigorously, with some kind of model or formula. This improves on other efforts that are based on extrapolating from individual cases of companies closing factories and moving their operations offshore, said Catherine L. Mann, an economist at Brandeis University’s business school. She credited the EPI estimate for its “transparent methodology,” but she said it is “one where the underpinning assumptions are not valid.”

EPI’s Scott “made a heroic effort given the enormous data holes” in U.S. statistics about trade, such as which industries imports are being used in, and the price of imports per unit, said Michael Mandel, a senior fellow at the Progressive Policy Institute, a moderate Democratic think tank. “I can’t criticize him for the effort he made. He’s answering questions people want to answer.”

Alan Tonelson, a research fellow at the U.S. Business and Industry Council, an advocacy group for small businesses, said more government-collected data would help shed light on trade’s impact on jobs. “I’d like every multinational company to report, what do they export, what do they import — and what do they source in the U.S., what do they source overseas,” said Tonelson, who wrote about the trade deficit in a New York Times op-ed last month.

Further reading: The conservative Cato Institute and American Enterprise Institute also have criticized the EPI report. The Congressional Research Service analyzed the economic impact of China’s currency intervention in a report earlier this month.

GE Chief’s Remarks Show Growing Irritation With China

General Electric Co. Chief Executive Jeffrey Immelt said it is getting harder for foreign companies to do business in China, and that the Obama administration hasn’t done as much as its predecessors to develop ties to the business community, people who heard his comments said Thursday.

His remarks, made Wednesday night at a private dinner in Rome for Italian business leaders, GE executives and others, echoed concerns Mr. Immelt has expressed before about barriers to U.S. exports and links between business and government.

But his words appeared to show a growing irritation with China, which Mr. Immelt said is increasingly developing its own technology that competes with U.S. exports, according to a person who heard him speak. “Immelt expressed anger at China, because it’s trying to suck technology away,” this person said.

GE said Mr. Immelt was in transit, and not available for comment.

The company, however, said its approach to China hasn’t changed. “There is no change to our strategy for or in China, which as Jeff has said many times is an important and attractive market for GE,” said Anne Eisele, a spokeswoman for the Fairfield, Conn.-based conglomerate.

GE, a sponsor of the 2008 Olympic Games in Beijing, has pinned much of its hopes for growth on Chinese markets. GE has 13,000 employees in China and has cut deals there to share technology in the areas of aviation, reducing pollution from coal, and rail locomotives.
China Real Time.

Around the time GE opened a new technology center in Shanghai in August of 2008, Mr. Immelt said GE expected to double its business in China to $10 billion by 2010. But the company appears behind schedule in reaching that target, with China revenue of about $5.3 billion in 2009, up from $4.7 billion in 2008.

Shifting to relations with governments, Mr. Immelt said Wednesday night that the Obama administration has been distracted by the economic crisis and its legislative priorities from developing the ties with business seen under the Bush and Clinton administrations.

The White House declined to comment.

Mr. Immelt enjoyed a warm relationship with President Barack Obama after the 2008 election, and was named to the President’s Economic Recovery Advisory Board, a bipartisan panel of industrial, finance and union leaders. Mr. Immelt was a leading corporate supporter of the $787 billion federal stimulus bill, praising it in op-ed pieces and speeches.

In recent months, though, Mr. Immelt has said the administration needs to do more to help U.S. manufacturers sell their goods in foreign markets. Speaking in May at the 92nd Street Y in New York, he said he felt outgunned in terms of political support when bidding against French and South Korean companies for a nuclear-reactor contract in Dubai. That $20 billion contract was ultimately won by a Korean consortium

Mr. Immelt’s remarks from the Rome gathering were reported earlier by the Financial Times.

One attendee said the chief executive “used the word ‘concern’ a lot,” indicating challenges as companies try to put the recession behind them. “His speech was gloomy,” this person said. “He seemed worried about business conditions across the board. And at the same time, he was using those observations to highlight that GE was doing well in spite of the difficulties.”

Mr. Immelt said GE’s second-quarter results won’t be bad. The company reported in April that its first-quarter profit fell 31% from a year earlier to $1.95 billion on revenue of $36.6 billion. Analysts surveyed by Thomson Reuters expect GE to report $38.7 billion in revenue for the second quarter.

By JENNIFER CLARK And PAUL GLADER

Bay Area: China’s gateway to U.S

With 30 years of sister city relations, a highly educated work force and international business facilities, San Francisco is an important gateway for Chinese companies expanding into North America.

The close economic and cultural ties between the cities provide a unique business platform, and many Chinese companies have chosen to set up operations in the Bay Area in the past few years.

Moreover, because more than 25 percent of the city’s population is of Chinese ancestry, there is no other place in North America where Chinese businessmen and businesswomen will feel more comfortable and welcome, according to ChinaSF – a joint public and private initiative that helps companies set up or invest between China and San Francisco.

The area is an international hub for pioneering and forward-thinking industries such as life sciences and health care, information technology and digital media, clean technology, financial and professional services, iPDR (integrated production, distribution and repair), retail and hospitality, international commerce and film.

“Among these, solar-tech manufacturing and biotech are two sectors with substantial growth prospects in both the Chinese and American markets,” says Ginny Fang, director of ChinaSF.

ChinaSF is under the San Francisco Center for Economic Development and operates in close partnership with the city of San Francisco. It is funded entirely by its private sector partners and has offices in San Francisco and Shanghai. Their Shanghai office helps San Francisco businesses navigate China’s unique business culture and climate, including support for appropriate Chinese government relations and protocol.

Since its official opening in November 2008, ChinaSF has had the notable success of attracting five of China’s top solar companies to San Francisco, making the city the North American capital for the Chinese solar industry. By the end of 2009 it had attracted 10 Chinese companies to San Francisco, including Shanghai life sciences consulting firm SPRIM, which has chosen to base its international headquarters in San Francisco.

SPRIM has offices in 15 cities worldwide and employs over 400 staff.

Other companies of note with a presence in San Francisco include Suntech America based in Wuxi in Jiangsu Province, the world’s third-largest solar cell maker; and Yingli Green Energy headquartered in Baoding in Hebei Province, one of the world’s leading photovoltaic product manufacturers.

Factors that attract Chinese companies to San Francisco include innovation, intellectual capital and “the world’s best employees because of its unparalleled quality of life,” says Fang.

The City of San Francisco acts through its Office of Economic and Workforce Development to support the ongoing economic vitality of San Francisco with incentives such as help navigating city government, access to tax credits and other funding, employee recruitment and training, and site location.

The Shanghai-San Francisco sister city relationship has benefited both cities economically because of the involvement of all three main sectors of society including government, business and citizens, says Fang. “Exchanges take place in virtually all areas of the community – sports, art, culture, education, government and business – all of which have contributed to increased foreign direct investment, business partnerships and cross-cultural dialogue.”

(Source: Shanghai Daily)

Hotel Industry Staff Competition in China.

By René J.M. Schillings

This feature is not about the annual football match between the chef team and the engineers, nor which server sold the most Wine of the Month, this is about fierce competition among hotels to attract the best people.

In a market economy competition must exist. Walk the busy shopping streets of urban China and vendors will try to attract your attention. Hotels, Resorts, Serviced Residences, Restaurants & Bars will compete for business. It is about market share, sales & marketing strategies, and keeping happy customers coming back. In China the number of hotel beds is growing faster than anywhere in the world.

And in every random city new hotels open from a base of 2-5 international hotels up to 5 years ago to 10 hotels today and more to open in the next 5 years. Major cities like Shanghai and Beijing already feel the pinch of overcapacity in post-Olympic (and soon post-Expo) times.

Hotel owners, management companies and analysts crack their brains on how to achieve market share, and get the favor of the consumer who has more to chose from and can shop around. But this fast growth does not only put the Occupancy Rates and Average Rates under pressure. What few hotels realize yet is that they are also competing against each other for the best talents in a limited pool.

Whereas hotels are often built with a 20-30 year plan and expected growing market & needs it is doubtful if in the next 20 years the pool of available employees choosing hospitality will grow too, in China

The days that young hoteliers would join a certain hotel, or group and make their career all the way up with the same hotel, same group are long gone. Today a job with a hotel is good for the next 1-2 years and people see where the next opportunity lies (and in Beijing, Shanghai even faster).

Hoteliers are traditionally mobile, the world is their oyster, and the home is where good jobs are. This also applies to hotels in China anno 2010. Within China the term ‘local expatriates’ who work in any region of China other than their home town is commonly understood. Although hotel companies may promise future transfers to other locations, or gradual promotion it is not surprising that many hoteliers in China can not resist a good offer in another city, or a promotion when joining another brand.

The only way is up is the mood in China for the last 25 years, so why would hoteliers patiently wait for their promotion or do their hardship years in less favorable locations when hotels in more attractive locations are hungry to have them.

It was perhaps good practice for hotels when they open in a certain location to first look at the hotels present for potential recruits. Due to fast expansion of most hotel groups in China the transfer of staff from existing hotels to new openings is limited as existing hotels already struggle to find and keep their talents.

In addition, the expansion is often in the secondary cities where the primary cities do not necessarily want to go, or only for a short period of time. In mature markets, cities like Hong Kong where only 1 or 2 new major hotels open per year it’s quite normal for an F&B Director to slip his business card to a good waitress and ask her to give him a call. An Assistant HOD may be experienced enough to join another, smaller hotel as HOD. When there is a local HR Director who worked for an existing hotel for 10 years get’s pinched by a new hotel opening, the position maybe taken over by the # 2, Assistant HR, who was perhaps also 4-6 years there.

But where will the next opening hotel recruit from? In locations where 10 hotels opened in less than half a decade and still another 10 in the ground this is not only ‘not done’ it also leads to a guerilla warfare for staff. New opening hotels can only apply the trick of scouting the competitor’s staff a few times till they fall victim themselves to the very next new hotel. China has a history of hotel development of less than 30 years with the base of the earliest hotels, where future managers were groomed, only 10% of what is there today.

Up to 10 years ago there were practically no hotel & catering management schools in China as such. Chinese hoteliers started to go overseas to study hotel management about 15 years ago. However the drop out rate of these graduates who do not continue their career in hospitality after graduation is worrying. The graduates of today, who are the managers of the future may deliver only 5-10% of hospitality management graduates today, still working in the industry 20 years from now.

Offering more salary, and offering a higher position is also something that would work out fine in mature markets. In a competitive market pricing is key, a hotel has to offer a salary that is market conform and in China today the market rate for salaries are not determined by regional levels of income but what nationwide is paid for the best. Hotels on Hainan Island need to compete with salaries in Shanghai, Beijing. They may attract staff from less prosperous regions, but will loose them to the higher paying regions.

Secondary cities need not pay the salaries paid in Shanghai and Beijing, but whether you are Shenyang, Chongqing, Jinan or Tianjin, the past 5-10 years salaries locally are no longer competitive when you need to attract managers from all over the country. Title inflation became rampant in China, attracting management with higher titles they had to wait for a few more years in a normal situation. But higher title and higher salary can only keep those fresh recruits only as long as nobody outdoes you. It’s an outright war with ever new tactics.

The more visionary hotel companies have already understood that many other benefits like modern and good staff facilities such as dormitories, staff canteens, and secondary benefits are the new tactics in this war. But when one hotel sets a new trend, the copy-cats will follow soon. The simple promise of promotion or transfer is a carrot everybody is dangling.

Good and intelligent staff recruitment goes from top to bottom. When management is unstable, unqualified, or has high turnover, rank and file will walk too. When rank & file is just fresh out of school, untrained, and keen to leave when better opportunities arise, managers may soon walk too, feeling that they can not achieve the objectives set when they have no staff.

The urgency to fill crucial positions, especially at pre-opening projects may often lead to poor recruitment, which leads to high turnover, which leads to poor reputation as an employer. Sitting on prospective candidates for a position too long and not keeping them in loop of the process, delayed interviews etc. may make a hotel loose the best available talents to other hotels who were simply faster or a bit further in the recruitment process.

Recruiting management and rank & file for new hotel openings can sometimes be hit & miss. Joining an existing hotel with a track record of business volume and where managers moved on thereafter is much more attractive for hoteliers than joining a hotel that isn’t open yet.

A hotel’s reputation as a good employer or where people come and go is as crucial for attracting talents and keeping them as is your guest satisfaction index and Tripadvisor rating are for attracting guests and keeping them.