Category Candidates & Labor market

Foreign Firms Given Labor Contract Deadline

More than 100 foreign-funded companies in Shenzhen have been ordered to sign collective contracts with their employees by Dec 5, the local trade union federation said on Monday.

Zhang Youquan, director of the legal affairs department of the Shenzhen Federation of Trade Unions (SFTU), said at a press conference that the firms, which include McDonald’s, Carrefour and Ikea, should start negotiations with their employees within 10 working days (of Monday).

The talks should encompass such issues as pay, working hours, paid vacation, social security and welfare, and agreement should be reached by Nov 14, he said.

Contracts should then be signed before Dec 5, he said.

“Our proposal is protected by the law,” Zhang said.

“Companies that fail to respond within 10 working days or turn down the offer will be regarded as violating the law,” he said, without elaborating on what punishments those who break the law might face.

The federation will also publicly condemn any company that tries to delay the negotiations without good reason, he said, again without elaborating.

Employers should give due consideration to the rising cost of living when negotiating pay rises with their workers, he said.

“Basically the average pay rise should be based on GDP growth and the CPI (consumer price index),” he said.

Li Shaomei, vice-chairman of SFTU, said the latest push for collective contracts comes on the heels of US retailing giant Wal-Mart signing contracts with employees at its 108 unionized stores across the country.

“Wal-Mart has set an example, which is a milestone for collective agreements among foreign-funded companies,” she said.

The federation will offer training, if required, to representatives of management teams and trade unions before they begin negotiations, she said.

According to figures from the SFTU, since collective negotiations were introduced to Shenzhen in 1995, more than 40,000 firms have signed contracts with more than 4 million employees.

Wal-mart became the first foreign-funded firm to do so in July, after 18 months of tough negotiations, Li said.

China issues regulation to clear labor contract law misunderstanding

BEIJING, Sept. 18 (Xinhua) — China’s State Council, the country’s Cabinet, issued an implementation regulation for Labor Contract Law here on Thursday in an effort to clarify confusion surrounding the law.

The new law, which was put into effect on Jan. 1, was hailed as a landmark step in protecting employee’s rights. But many complained the law increased a company’s operational cost as it overemphasized protection of workers.

One of the most debated terms was one that entitled employees of at least 10 years’ standing to sign contracts without specific time limits. Some employers believed the “no-fixed-term contract” would bring a heavy burden to them and lower company vitality.

“By issuing the regulation, we hope to make it clear that labor contracts with no fixed termination dates did not amount to lifetime contracts,” a Legislative Affairs Office of the State Council official told Xinhua.

The regulation listed 14 conditions under which an employer can terminate a labor contract. These included an employee’s incompetence to live up to the job requirements, serious violations of regulations and dereliction of duty.

Another 13 circumstances were also included in the regulation, under which an employee could terminate his or her contract with an employer, including delayed pay and forced labor.

Compensation should be given if employers terminate the contract lawfully. Employers should double the amount of compensation if they terminated a contract at their own will. No further financial compensation was required, according to the regulation.

China’s top legislative body, the Standing Committee of the National People’s Congress, adopted the Labor Contract Law in June2007, which was followed by a string of staff-sacking scandals.

The best known was the “voluntary resignation” scheme by Huawei Technologies Co. Ltd., the country’s telecom network equipment giant.

The Guangdong Province-based company asked its staff who had worked for eight consecutive years to hand in “voluntary resignations.” Staff would have to compete for their posts and sign new labor contracts with the firm once they were re-employed.

Huawei later agreed to suspend the controversial scheme after talks with the All China Federation of Trade Unions.

The NPC Standing Committee said on Thursday it would start a law enforcement inspection at the end of September in 15 provinces, municipalities and autonomous regions.

The Legislative Affairs Office of the State Council issued a draft of the implementation regulation on May 8 to solicit public opinion. By May 20, the office had received 82,236 responses. On Sept. 3, the State Council approved the regulation.

China compels foreign companies to allow unions news

Foreign companies operating in China have been given a 30 September deadline to allow unions to be fomed in their offices and factories failing which, the companies could be publicly vilified or blacklisted by the union and also attract penalties from the government.

China is asking all foreign companies to permit state approved labour unions at a time when raw material costs have risen dramatically and labour costs escalated by 30 to 40 per cent, forcing foreign corporations to think twice about setting up shop in China.

Many large corporations had set up manufacturing units in China mainly because of cheap labour and also to avoid labour problems that disrupt operations in their own countries. The ongoing Boeing machinists and the strike threat at Arcelor Mittal steel plants in the US are striking examples.

This move to permit unionisation stems from China’s recent economic boom and the government is keen to rectify some of the maladies like vast income disparities and labour exploitation that has been highlighted by leading western labour activists.

Many large American corporations such as Wal-Mart, McDonald’s, Yum Brands, Kentucky Fried Chicken and Pizza Hut who own and run their establishments in China, have yielded to employees setting up unions, while those like Microsft and PricewaterhouseCoopers are resisting on the grounds that they do not operate manufacturing units.

In 2006 nearly Wal-Mart employees at 108 stores have opted to have a trade union although Wal-Mart’s dislike for trade unions is well known in the US and other countries where it operates.

Companies that have set up manufacturing units in China will be the hardest hit due to soaring raw material and labour costs. Despite adhering to Chinese labour laws, they fear allowing unions would force them to have to pay substantial overtime wages, as many factories maintain a six-day work week.

Labour activists worldwide have targeted Chinese manufacturing enterprises, which employ child labour, with reports in the western media of children being forced to put in working hours of nearly 100 hours a week without any overtime and often in violation of safety regulations.

Some of the contractors for big renowned brands such as Wal-Mart, Adidas and Disney were fired for hiring and exploiting child labour.

Analysts say that allowing unions in Chinese companies would give absolute power to the the only union allowed by the government, the All China Federation of Trade Unions, in terms of bargaining and force foreign companies to consult with the unions on every issue, a thing foreign companies never had to do in the past.

The question of agitating for their legal rights and the ability to bargain collectively is still a question mark as unions are a relatively new concept in China.

According to the All China Federation of Trade Unions, by the end of September about 80 per cent of the top 500 global corporations operating in China would have unions.

China: Hiring buoyant despite turnover

International hiring expectations have fallen across Asia from the previous quarter, but in China they are rising, the latest report from human resources firm Hudson said.

About 55 percent of respondents planned to increase their headcount in the third quarter, compared with 52 percent in the previous quarter, the report said.

But on a yearly basis the rate has dropped. In China, 60 percent of employers wanted to boost their headcount in the third quarter last year.

Employers in China still face the highest salary inflation in Asia, with only 8 percent of respondents saying they can negotiate lower wages for new managerial hires in the current economic climate.

The Asian edition of Hudson’s quarterly report was launched in 1998. Its premise is that employer expectations of staffing levels reflect the general industry outlook.

Over 2,600 key employment decision makers from multinationals of all sizes in all major industry sectors were surveyed for the report, with 708 of the executives based in China.

Buoyant market

“China is the only market surveyed in Asia where employment expectations are rising this quarter, reflecting that the market is still buoyant, so employers have little scope to negotiate lower new-hire salaries, and few are experiencing any reduction in staff turnover rates,” Angie Eagan, general manager of Hudson Shanghai, said.

The banking and financial services sector had the highest expectations: headcount growth forecast at 64 percent, compared with 57 percent in the March-June period.

Hiring is picking up after a period of consolidation, when banks were evaluating the impact of the subprime crisis and absorbing new regulatory measures. Much of that increased recruitment is in consumer and private banking.

But the biggest increase in hiring expectations was in the consumer sector, which went from a 45 percent forecast for headcount growth in the last quarter to 60 percent this quarter.

The third quarter is traditionally the peak season for the consumer sector, and August’s Olympic Games boosted the retail and hospitality sectors. Expansion in tourism, retail and hospitality is also driving growth.

Wage pressure

Salary inflation is still a major issue for employers in China. Only 8 percent of survey respondents across all sectors said they had negotiated lower salaries for new managerial hires. Companies in the manufacturing sector were the most confident about paying less to new hires.

That’s partly due to a trend for expatriate and Chinese returnee candidates to be offered local remuneration packages, the report said.

The media, public relations and advertising sectors had the lowest proportion of respondents who said they could negotiate on wages. There is a skills and experience shortage in this area and candidates are more likely to receive multiple job offers.

Of the employers able to negotiate lower starting salaries for new managerial hires, 35 percent said they had cut wages by 1 to 5 percent, while 52 percent had offered 6 to 10 percent less.

That suggests scope for lower starting salaries is limited in the current climate and that skilled staff are still in high demand in most sectors, according to the report.

“This is still a talent-short market, and the ongoing competition for strong candidates means that employers are not able to effectively combat the increases in asking salaries for new hires,” Eagan said.

Staff turnover

Employers in China still face high turnover rates, with 71 percent of respondents saying there has been no reduction in the past year – the highest figure for all Asian markets surveyed, including Hong Kong.

Eagan said the market is still buoyant and there are many opportunities for skilled candidates. Consequently, staff turnover and retention are still major issues for employers in China.

The banking and financial services sector reported the highest retention rates, with 33 percent saying their staff turnover rates had decreased from a year ago. Many employers in the sector, particularly international banks, have developed human resources strategies to retain employees.

The information technology industry, in contrast, had the highest turnover rate with only 15 percent reporting lower staff turnover in the past year. Many in the industry tend to swap jobs regularly, to work with new products or systems.

Performance-linked bonuses and training and development programs are the most effective ways for companies to retain talented staff, the survey respondents said.

Across all sectors, 30 percent of the respondents said they offer performance bonuses, while 26 percent use training programs to encourage staff to stay.

Substantial pay increases are the third most popular way to keep staff, offered by 24 percent of the survey respondents.

China will face tighter job market

The domestic job market will face growing pressures over the next few months as global economic problems cut employment in a number of sectors, a top labor official said yesterday.

“Employment remains a major difficulty in terms of overall social development, and it faces huge pressures,” Hu Xiaoyi, Vice-Minister of Human Resources and Social Security Hu Xiaoyi told a news conference at the Beijing International Media Center.

About 20 million people join the workforce every year in China, which continues to have a labor surplus, he said.

Growing global economic uncertainties in the first half of this year and the pressure brought by a rising yuan on foreign trade have led to job cuts in a number of sectors, Hu said.

Adding to the seriousness of the situation is the large number of laid-off workers from State-owned enterprises (SOEs) as 2008 marks the last year for the central government to shut down bankrupt SOEs, Wang Yadong, a deputy division chief at the ministry said earlier.

Zhou Tianyong, professor of the Party School of the CPC Central Committee, said that the possible economic slowdown during the next six months will put pressures on China’s employment market.

“China’s employment has been generally driven by investment. With the scale of investment shrinking, it is time to rethink this employment growth model,” Zhou told Xiaokang magazine in July.

To tackle these problems, Hu said the government will continue to focus on creating employment for families in which no member has a job, people below the poverty line and the more than 5 million people graduating from universities every year.

The government is also encouraging people to set up their own businesses, Hu said.

China’s registered urban and township unemployment rate stood at 4 percent in the first half, generally the same as in the same period last year, he said.

A total of 8.35 million people were registered unemployed across the country’s urban areas and townships in the first half of the year, the ministry said.

However, the figure did not take into account the huge number of people made jobless by the May 12 earthquake, Hu said.

Some self-employed people in the quake zone are still running businesses, and those made temporarily jobless will soon resume their employment as soon as reconstruction begins, he said.

According to estimates, more than 700,000 people in Sichuan are believed to have lost their jobs as a result of the quake.

Vice-Minister of Civil Affairs Jiang Li told the same conference of Friday that people who lost their arms or legs in the quake will get life long care and treatment from the government and charitable bodies.

China’s efforts for labour balance

CHINA’S monetary policy will not shift substantially in response to the global downturn. But employers in China should increase wages by 10 per cent in order to attract workers as the labour surplus disappears.

These are among the rare insights opened, through China’s leading business publication, Caijing magazine, into the economic advice the country’s leaders are being given as they face multiple challenges.

Cai Fang, director of the Institute of Population and Labour Economics at the prestigious Chinese Academy of Social Sciences, has spoken to the magazine about his message to Premier Wen Jiabao and the State Council, China’s cabinet, during a closed-door meeting with eight leading economists.

He said: “We talked about whether economic growth will slow, how to contain inflation and stimulate growth, and whether China should maintain its tight monetary policy.”

China’s economists, he said, “are split on the two major macro tasks: fighting inflation and stimulating growth. However, we generally agreed that monetary policy should remain as it is. We should neither loosen it nor tighten it further.”

Cai said officials at the State Council were especially concerned about the extent to which the slowdown of gross domestic product growth — from 11.9 per cent in 2007 to 10.4 per cent in the first half of 2008 — will hurt employment. “Should we retain the growth momentum to ensure high employment rates?” This, he said, was his main focus. “The growth rate is flattening out, while unemployment is climbing.”

In the last quarter, ending June 30, registered urban unemployment reached 4.1 per cent. Clearly it was rising, he said. Before this year, it was declining.

“A few years ago, China’s registered unemployment rate didn’t reflect the real situation because it excluded laid-off workers. But the number of laid-off workers has largely been reduced in recent years due to the Government’s re-employment efforts. Now the registered rate is close to what it is in reality.”

But in China, he said, “economic growth and employment are not closely related. One reason is that Chinese policy favours large size companies. The preference became even more obvious when the Government adjusted its macro-economic policies recently.”

Companies receiving government backing, he said, “are usually enterprises with high profits, low emissions, low rates of pollution and less reliance on resources. In reality, they are big companies, especially state-controlled ones, equipped with better technologies.”

His institute surveyed 17 industries and found that capital-intensive companies, most of which are large firms, contribute substantially to GDP growth but are not so impressive in terms of creating new jobs.

Last year, the control of credit was tightened in both quantity and quality. Better risk controls and higher earnings were required for lending, and that situation diverted loans toward larger companies and away from small ones because, he said, “lending to them became even riskier”.

Most unemployment, he said, is structural rather than cyclical. Coupled with the low employment rate of college graduates, the rate even shows signs of rising.

Cai said private companies, most of them small and medium-sized, had played an important part in absorbing labour displaced by massive lay-offs from state-owned factories.

But “the current economic slowdown, however, has hit them hard. And statistics tend to miss unemployment in these sectors”, with migrant workers not being registered at all.

Tight monetary policy was not good news for such businesses, he said. “Historically, it’s hard for these companies to borrow from banks, and they turn to the market for financing.” With the central bank issuing the commercial banks with firm instructions to tighten lending, the SMEs tend to borrow privately from “grey” sources, which “leads to skyrocketing interest rates”.

Tax revenues rose rapidly in the first half of 2008, he said, so, in compensation for the adjustments required from vulnerable businesses, “it’s widely agreed among scholars that we can cut tax rates a bit.

“There are needs for more government spending — natural disasters hit China one after another, and we just hosted the Olympics. And it might want to set aside some money for a rainy day.”

However, “nobody is speaking on behalf of SOEs and advocating low taxes”.

China has no nationwide social security system, he says. Some provinces don’t even have a province-wide social security net. “That leads to many migrant workers withdrawing from the social security system. Why? For instance, in the pension system, workers pay 8 per cent of their salary and companies match it.”

In seasonal, labour-intensive industries, workers finish their terms and leave the job for good. But their social security benefits can’t go with them. So they have to withdraw from the system, taking back their own contributions, while the company’s contribution stays within the system.

“So there is no upside for workers to join the pension system, and for companies it creates a financial burden,” he said.

“Officials from inland provinces complain that coastal provinces have seen a fast increase of social security funds because they not only siphoned labourers from inland but social security funds as well.”

Cai said that migrant workers’ insurance provisions should be portable and nationwide. When workers retired, they should be able to receive both their own contributions and those from their employers. “China’s development has reached a stage where labour shortages are occurring, and the labor supply-demand equation is changing. That requires a rise in salary and other benefits.”

He backed the new Labour Law that came into effect on January 1, and which has come under attack from some employers, saying wages should rise by some 10 per cent.

“I think we should stick with the new law,” he said. “There are problems with enforcing it, which were not created by the law itself but by a lack of support measures.

“Companies feel overburdened, partly because of the inadequate social security system. This is not the fault of the Labour Law. If a company can’t bear a modest rise, it is not competitive except as a sweatshop. We should let such companies die, if they have to.”

In developing countries, he said, sometimes when laws are made to protect workers the result is higher unemployment. “The unlimited supply of labour in developing countries is to blame.

“India is one good example. Research shows that economic development levels in different parts of India are directly related to their labour policies, and those which have tight labour regulations often lag in economic development.”

The reason that Cai backs the Labour Law is that labour in China is moving from a surplus to a relative balance. “There must be some kind of incentive to spur labour supply and attract workers,” he said.

China’s fourth-quarter job outlook weaker-Manpower

BEIJING, Sept 9 (Reuters) – China’s employment outlook is dimming for the rest of 2008, but post-quake reconstruction will increase jobs in the west of the country, Manpower Inc (MAN.N: Quote, Profile, Research, Stock Buzz) said in a survey released on Tuesday.

A poll of 4,014 employers in nine major cities showed China’s net employment outlook — the difference between firms adding jobs and those cutting them — was a positive 12 percent for the fourth quarter, the employment services provider said.

But the reading, which is seasonally adjusted, was down 3 percentage points from the third quarter and 1 percentage point from a year earlier.

Lucille Wu, managing director of Manpower Greater China, said job seekers in the services sector were most likely to feel the pinch as companies cut temporary workers after the Olympic Games, although the overall impact would be limited.

The survey’s reading for the services sector was unchanged from the third quarter but was down 2 percentage points from a year earlier.

Wu said a slew of government measures, including more bank loans and tax breaks, to help the local economy recover from May’s devastating earthquake in Sichuan would encourage hiring in western cities such as Chengdu and Xi’an.

Optimism among employers in Chengdu was at a record high, the survey showed.

Elsewhere, hiring prospects weakened across the Asia-Pacific, according to Manpower, while the U.S. jobs outlook fell to its lowest level since 2003 as growth slowed due to the still unfolding financial crisis. Please click on [ID:nN08468275] for a related story. (Reporting by Langi Chiang; Editing by Alan Wheatley and Ken Wills)

Labor Shortages Amongst Plenty – China’s Perfect Storm

by Frank Mulligan

With a population of 1.3 billion, the continual assertion that there is a skills shortage for professionals and workers in China is difficult to comprehend – and even more so with the added contradiction of reports of a shortage of jobs for Chinese graduates.

Yet it is a serious problem. The Shenzhen Labor Bureau cites a shortage of 750,000 workers in Q3 for 2007 – that’s the best part of a million people in a city that has a total population just over 6 million.

Frank Mulligan, who will be talking at the forthcoming Online Recruitment Conference in China, in Hong Kong, takes a look at the good and bad news behind the hype.

Education
The Good – Educational opportunities in China are at an all time high. Teenagers about to leave school have never had it so good, and somewhere in the region of 30% of high-school leavers in the cities will have the option for further study.

The Bad – At the same time, this year will see 20 million new job seekers in China, among both high school and university graduates. They enter the market at a time when the overall world’s economy is drifting downward and they have gone through a rote learning education system that does not equip them for the workplace. Employers regard professionals with 1-2 years as their starting point, not graduates. Graduate unemployment is as common as multiple job offers for experienced hires.

Economic Growth
The Good – The Chinese economy has grown by 10% a year for 20 years, and tipped above this figure last year. Continued high growth is certain but just not at previous rates.
The Bad – The Chinese government has painstakingly put together a huge raft of measure to slow down its runaway economy. This includes everything from the abolition of export tax rebates, to additional taxes, to tighter monetary control. It hasn’t worked so far but the arrival of the sub-prime debacle in the US has created slowdowns around the world. This event, plus the measures in China, might all kick in together.

Unemployment
The Good – Paradoxically, continued strong growth is the more likely scenario in China. This would be in excess of ‘only’ 8%.

The Bad – It might not be enough. A slightly slower growth might look like a small price to pay for economic stability. But it might be not be enough to sop up the additional new workers, and those laid-off in the event of an export downturn (which appears to be happening). The stock exchange ‘correction’ we have seen lately, plus the slowdown of housing prices around the country will only exacerbate the problem.

FDI & Services
The Good – If we are lucky the expansion of services, especially banking, will contribute to solving the problem of declining industrial production. This is often cited as the way out. The idea is that the economy will continue growing, and FDI will continue coming in, because industrial investment and growth will simply be replaced by investment and growth in services.

The Bad – We cannot expect services to come in to save the day at exactly the point that manufacturing slows down. Services will develop, to be sure, but at their own rate. It’s also hard to see factory workers changing their industrial style boiler suits for suits ‘n ties. Not in the short term anyway.

Factory Losses
The Good – The loss of factories around China, but especially in the south, is focused on low-level production that the Chinese government says it wants to move away from anyway.

The Bad – The factory workers who are currently losing their jobs are in very low-technology sectors. Some of these jobs are on the margins of indentured servitude. It will not be so easy for these people to transfer across to semi-conductor plants.

The Labor Law
The Good – The new labor law.

The Bad – If we are not lucky the effect of China’s labor law will be to dampen enthusiasm for China, and cause Foreign Direct Investment to shift to cheaper countries for the long term. Currently we are witnessing the wholesale exit of low-tech factories from China, and these are moving to lower-cost countries like Vietnam. Let’s hope it’s a blip, and not a trend.

Whether good or bad, the new environment in China is certainly much more complicated and unstable than before. It needs workforce planning, not hiring, retaining-for-a-bit, losing. Maybe is it time for HR to take a lead from the government’s quality drive, and move up a notch.

China’s Recruitment Challenges will be debated in more detail at the onrec.com Online Recruitment in China Conference, in Hong Kong on 23rd September 2008. Learn more about the current trends and challenges, and learn about the best practice solutions being successfully implemented around the globe. For more information and to reserve your seat, please visit www.onrec.com/hk or email kelly@onrec.com. Availability is restricted so please book early to avoid disappointment.

Chinese urban workers’ per capita salary up 18% in H1

BEIJING, July 28 (Xinhua) — Urban workers’ per capita salary averaged 12,964 yuan (1,878 U.S. dollars) in the first half of this year, up 18 percent year-on-year, China’s National Bureau of Statistics said on Monday.

The per-capita salary for employees at urban state-owned enterprises was 13,800 yuan, up 17 percent, and that for workers at private entities, 12,610 yuan, up 19.2 percent.

Urban workers’ per-capita salary was 24,932 yuan for all of last year.

The per-capita disposable income of urbanites rose 14.4 percent, or 6.3 percent in real terms, to 8,065 yuan in the first half.

The consumer price index, a major gauge of inflation, rose 7.9 percent in the first half.

Farmers’ per-capita cash income stood at 2,528 yuan in first half, up 19.8 percent, or 10.3 percent adjusted for inflation.

Talent shortage in China

By Liu Jie (China Daily)

Angie Eagan admits she is good at solving problems, and as the general manager with the headhunting firm Hudson Shanghai she is helping multinational companies in China find the talent they need – a task that she also admits isn’t always easy.

Hudson is a worldwide provider of permanent recruitment, contract professionals and talent management solutions worldwide.

With more multinational companies establishing and expanding their presence and more Chinese companies emerging, finding the right people to fill the right positions, especially at the leadership positions, is a challenge for any firm, according to Eagan, who has 20 years of experience in the field and has worked for 12 years in China.

“Multinational companies’ (MNCs) expectations for the capability of their local staffers are much higher,” says Eagan. “And many of them who have to localize their human resources management find getting the right people is not easy. Getting capable leaders is even more difficult.”

Her conclusions come from study and research by Hudson, meanwhile, a series of surveys from other firms confirm the findings. A survey by the US-based management consulting firm Hay’s found that finding the right people for leadership positions is the No 1 challenge for MNCs headquartered in Shanghai. It also conducted a survey on the Fortune Top 500 Companies, and 35 percent of the respondents said they believed recruiting and retaining capable senior executives with a global view and local knowledge is the toughest challenge.

Eagan cites an example. A senior executive whose company was a newcomer to China told her that his company’s job description is one level, but he has to hire people one level down and pay them two levels up. That is because he cannot find people meeting his demands but must also have somebody to support the group’s establishment and expansion here.

“This is the talent shortage in China. It’s truly a candidates’ market right now,” says Eagan.

Faced with the challenge, companies have shifted from being willing to continually hire to caring more about how retaining and training their employees.

Eagan specifically mentions the talent shortage in the middle and senior levels.

She says there is a lot of stress on executives for several reasons. One is that many managers are filling positions for which they are not trained, experienced or capable.

Second, companies are often growing quickly in China and even if some leaders are capable, their duties expand with the growth. If the company has trouble finding filling new positions, the managers end up doing two, or even three, jobs.

According to Eagan, people that MNCs need most are those who can meet with their levels and who will be leading their local companies within five to 10 years.

When a MNC wants to build its business in China, what it is really looking for are potential leaders, who learn the company’s business, and culture and are able to teach other people.

“Those are the most difficult people to find right now, what we called like the second-line managers,” Eagan says.

Basic characteristics

There are a few dynamics really important for business leadership in China. One is an ability to build strong business partnerships, which includes building partnerships with the government.

“This is something you might not do in another area of the world, but here you should think about your relations with the government and what you can do to aid the society,” says Eagan.

Companies also have to work with suppliers and customers – as well as sometimes with competitors – so partnership building is very critical.

Furthermore, a leader should have clear vision and sense of purpose, because there are so many unexpected, frequent changes in China that a business leader needs to be able to clearly articulate his or her direction.

A leader also needs to manage change and be able to put the steps in place to help people and encourage them to all move in the same direction.

“If you don’t change your company under these market dynamics, it means your company probably dies,” she says.

A corporate leader in China should also be really resilient, she says.

“If you hit a wall, you don’t fall back and say ‘Oh, no’, you just stand there and ask yourself, ‘Yes, how do I go around it, how do I go over it?’ says Eagan, adding that a leader has to be somebody who can absorb negative experiences and keep going.

Solution

As one of the world’s leading executive recruitment and related consulting services firms, NASDAQ-listed Hudson has over 148 offices in more than 20 countries and regions and 3,600 staff worldwide with 1,500-plus in Asia Pacific. Its revenue exceeded $1.4 billion in 2006.

Entering China in 2000, the firm has three offices under two brands in China: two Hudson offices in Shanghai and one in Hong Kong called Tony Keith which is in IT recruitment and acquired by Hudson last year.

Eagan says her pride in Hudson China comes from “exceptional people”. There are about 180 staffers in its China offices aged mostly 33 to 35. More than 90 percent are local consulting talents.

“We value our people, who are really good and professional,” say Eagan, adding that Hudson cares great deal about training and growing its people.

The firm has a large database, a professional research team and senior consulting service talents.

Consultants work with researchers to make sure they get the full picture of the industries that are looking for employees. Then they interview candidates, offering reports and suggestions for the clients. They negotiate with the clients and candidates on salary packages, positions and contracts. Ultimately they help the two sides seal contracts and related agreements.

“We typically run all process within four months, it’s very fast (compared with the average industrial level),” says Eagan.

To help retain and grow talent, Hudson has a talent management division to identify and train leaders and future leaders to take senior positions within three to four years.