IT Manager
Location: Shanghai
Purpose & general responsibilities of the position:
1.Lead the IT team for CRM system development and ongoing maintenance
2.Provide guideline and oversee IT Administrators.
3.Evaluate and develop business requirements for existing system or for new client that can improve system efficiency, accuracy.
Specific responsibilities of the position:
Development of Applications
1.Establish and develop value-adding / cost-effective business applications system for clients or other office¡¯s client
2.Ensure close cooperation with business function or other office¡¯s client and write up and understand business requirements from the end clients.
3.Ensure mapping and documentation of existing application usage, and identify gaps and overlaps that can be avoided or minimized.
4.Develop and implement of applications that improve customer service levels.
5.Systems Implementation and Deployment
6.Ensure quality of all technical aspects of systems deployment, pro-actively ensuring that all considerations are made from business and client.
7.Formulate business requirements and translate into functional and technical specification.
8.Ensure that operational data and operational processes are gathered in order to optimize the use of the system.
9.Provide training and IT support to all relevant staff in the office or client both in deployment stage as well as on-going phases.
10.IT Infrastructure Build up
11.Build up qualified IT teams and infrastructure; purchase and maintain hardware / software / network resources.
12.Guide IT Administrator to provide company users with desk help and maintain users¡¯ PCs with respect to application problems; upgrade of existing machines / software where necessary.
13.Manage IT team to monitor and minimize security risks and comply with IT governance.
Learning opportunities in the position:
1.System programming know-how and CRM & Loyalty marketing knowledge.
2.Strategic thinking of the overall business application development.
3.Technical know-how on pricing strategies
Implementation and project management skills.
Specific requirements for the position:
Essential
1.5 Years in leading programmer team experience
2.Open and positive with strong communication skills
3.Result-oriented self-starter with initiative and strong execution drive
4.Good command of both oral and written English.
5.Good commercial awareness
6.Good skills in negotiation, presentation, analysis
7.Project management skills
8.Execution skills
9.Analytical skills
10.Innovative thinking
Preferred
Understand JAVA or PHP full development cycle. Knowing Coldfusion will be a huge plus
Excellent interpersonal skills
Excellent knowledge of the China business and luxury market
* Please send us your complete resume (both in Chinese and in English) to:
‘topjob_it110sh#dacare.com'(Please replace “#” with “@”)